Refund Policy for Intelligent API

Thank you for choosing Intelligent-API. We value your trust and aim to ensure your satisfaction with our services. Please carefully read our refund policy, which outlines the conditions under which refunds may be granted.

1. Credits and Their Validity

Intelligent-API credits are purchased to access our API endpoints and do not expire. You can use these credits at your convenience without any time limitations.

2. Refund Eligibility

Refunds for unused credits may be requested at any time, subject to the following conditions:
The refund amount will be based on the value of the remaining unused credits.

Refunds will be processed after deducting:
- Any fees incurred during the refund process (e.g., payment gateway or transaction fees).
- The value of any free credits applied to your account at the time of purchase or during promotional campaigns.

3. Non-Refundable Conditions

Refunds will not be issued under the following circumstances:
- Credits have been partially or fully utilized.
- Credits were granted as part of a promotional offer, trial period, or loyalty reward.
- The refund request violates our Terms of Service or involves misuse of our platform.

4. Refund Request Process

To request a refund, please follow these steps:

Contact our support team via support@intelligent-api.com.

Provide the following information:
- Your account details.
- The amount of unused credits.
- Reason for requesting a refund.

Our team will review your request within 5-7 business days and notify you of the outcome.

5. Processing Refunds

Approved refunds will be processed within 10 business days of approval. The amount will be credited back to the original payment method used for the purchase. Please note that the refund timeline may vary depending on your financial institution.

6. Changes to the Refund Policy

We reserve the right to update this refund policy at any time. Any changes will be communicated via our website or email. By continuing to use our services, you agree to the terms of the updated policy. If you have any questions about this refund policy, please contact our support team for assistance.